Business growth specialist offering over 37 years of experience with an exceptional track record in spearheading customer-centric projects in the IT domain, primarily in the consumer sector; demonstrated expertise in defining IT strategies complex program management and scaling business transformations while providing invaluable and critical information and making key strategic decisions, often utilizing refined negotiation skills. Displaying strong business and commercial acumen while delivering cost-effective solutions and contributing to business growth, both financially and operationally, across the globe. Technically astute professional, visionary thinker, inspirational leader and outstanding team player recognized for creating robust strategies through collaborative approaches in work to translate vision into achievements. Well-developed analytical, problem-solving and decision-making skills, with a strong ability to build productive partnerships along with excellent media and communication skills.
IT Strategy Alignment and Project Management – Developing strategic objectives in alignment with business needs and delivering challenging projects on time through clear planning and direction. Devised strategy for infrastructure and IT operations while considering existing and future requirements.
Organizational Development and Business Process Transformation – Showcasing analytical and methodological approaches to work while influencing future decision-making, utilizing in-depth industry knowledge and experience.
Design and Implementation of IT Solutions – Led cross-functional teams to translate business requirements into business, functional and technical specifications. Designed different IT solutions, associated with business opportunities, end-state, brand building framework, business use cases, deployment strategies and delivery model.
Client Relationship Management – Highly effective in communicating with clients to identify needs and evaluate alternative business solutions while continually seeking opportunities to increase customer satisfaction and deepen client relationships.
Leadership and Multi-Disciplinary Skills – Visionary leader utilizing logical and creative approaches to work while presenting specialist information to non-experts in an understandable form. A natural leader with high degree of flexibility and adaptability and a proven ability in managing large teams.
Senior Management Liaison and Communication – Excellent communicator with influencing and negotiating skills. Ability to work under pressure in fast-paced, time-sensitive environments, as well as interacting effectively with people of diverse nationalities while working in a multicultural and remote setup.